Data Protection

Privacy Policy

Your privacy and data protection are fundamental to our commitment to serving the emergency nursing community in Ghana.

Last updated: October 6, 2025

Introduction

The Emergency Nurses Society of Ghana (ENSOG) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, or interact with our organization.

As a professional medical organization, we understand the importance of confidentiality and data protection. We comply with applicable data protection laws, including the Ghana Data Protection Act and international standards such as the General Data Protection Regulation (GDPR) where applicable.

Information We Collect

Personal Information

  • Contact Information: Name, email address, phone number, postal address
  • Professional Information: Nursing license number, workplace, specializations, qualifications
  • Membership Information: Membership type, payment history, participation in events
  • Educational Information: Training records, certifications, continuing education credits

Technical Information

  • Device Information: IP address, browser type, device type, operating system
  • Usage Data: Pages visited, time spent on site, features used, error logs
  • Cookies and Tracking: Session cookies, authentication tokens, preference settings
How We Use Your Information

Service Delivery

  • • Process membership applications and renewals
  • • Provide access to member-only resources
  • • Deliver educational content and training
  • • Organize events and conferences
  • • Facilitate professional networking

Communication

  • • Send newsletters and updates
  • • Notify about events and opportunities
  • • Provide customer support
  • • Share important announcements
  • • Conduct surveys and research

Legal Basis for Processing

We process your personal data based on: (1) Contractual necessity for membership services, (2) Legitimate interests for professional development and networking, (3) Consent for marketing communications, and (4) Legal obligations for regulatory compliance.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

Service Providers

Trusted third-party vendors who help us operate our services (hosting, email delivery, payment processing) under strict confidentiality agreements.

Professional Partners

Other healthcare organizations and educational institutions for legitimate professional development purposes, with your explicit consent.

Legal Requirements

When required by law, court order, or to protect our rights, property, or safety, or that of others.

Data Security

We implement comprehensive security measures to protect your personal information:

Technical Safeguards

  • • SSL/TLS encryption for data transmission
  • • Secure password hashing (bcrypt)
  • • Regular security updates and patches
  • • Firewall protection and intrusion detection
  • • Secure database storage with access controls

Administrative Safeguards

  • • Staff training on data protection
  • • Limited access on need-to-know basis
  • • Regular security audits and assessments
  • • Incident response procedures
  • • Vendor security assessments
Your Rights

You have the following rights regarding your personal data:

Access & Portability

Request a copy of your personal data in a structured format

Rectification

Correct inaccurate or incomplete personal information

Erasure

Request deletion of your personal data (right to be forgotten)

Restriction

Limit how we process your personal data

Objection

Object to processing based on legitimate interests

Withdraw Consent

Withdraw consent for marketing communications at any time

How to Exercise Your Rights

Contact our Data Protection Officer at privacy@ensog.org or use the contact information below. We will respond to your request within 30 days.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

Active Membership DataDuration of membership + 3 years
Event Registration Data5 years after last event
Training Records7 years for certification purposes
Marketing CommunicationsUntil consent withdrawn
Website Analytics2 years maximum
Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Data Protection Officer

privacy@ensog.org
+233 (0) 302 123 456

General Contact

contact@ensog.org
Accra, Ghana

Complaints

If you are not satisfied with our response to your data protection concerns, you have the right to lodge a complaint with the relevant data protection authority.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.